What we developed is "Contract management system in child care business". When building a new core system, if the project is not progressing well at the end of the requirements definition, I received a request from the acquaintance who took office as the IT planning manager and asked for assistance, and the PMO reworked the plan is. Progress was delayed, requirements were not settled, voices of concern were rising from the client, and the developers seemed to be tired. We set a place to focus on, reached the point where we would release the system in about a year, and when the operation went on track to some extent, we would like to improve our operations and continued to participate as business consulting. As contract management is important, we proposed to do it and it came to develop the system.

In the place of creating the first core system, there were places where plans had not been made, so the question was how to bring it to operation, but it was built. It led to introduction and operation.
Especially at the start of operation, we also responded to inquiries from each garden as a support desk. In business consulting, I started from the place where I arrange it once because the business varies depending on the local government.The work specifications differed in detail depending on the local government where each nursery school is located, but at the time there was a problem that no one knew the whole. We interviewed this and made it possible for the headquarters to share and manage information that was previously managed individually in each garden. In addition, as business requirements change, such as the increase in the number of local governments that are used and business conditions increase, it is possible to add functions or to use under different conditions, so schedule according to the timing of business We are working on the renovations little by little. Recently, we added support for adding contract information types. It has been in use for three or four years, but this system has made sure that there are mistakes etc. compared to when it was managed with paper.
As it is important that the service level is appropriate in the daycare business, we trained the staff on the site to the level where they could explain to the parents who use the nursery. We have developed UI / UX that can be used easily even by the director of each nursery school where IT literacy is not high, and we are working to improve the utilization of IT. We also responded to inquiries from each garden instead of the support desk from the time of core system creation.
Customer: Doronkokai Group